Stop Asking, “Does That Make… Stop Asking, “Does That Make Sense,” After Explaining Something
04/02/19
Two communication experts explain why that and two other expressions could be holding you back at work. Our conversations at…
Choose the Best Medium for… Choose the Best Medium for Your Message in the Workplace
03/28/19
Email? IM? Phone call? Here’s how to pick the best way to communicate. With more ways to communicate than ever…
Perfectly Imperfect Perfectly Imperfect
02/07/19
Great stories start with imperfection. Watch any TED Talk, read any People magazine article, and the story typically begins with…
Everyone Argues. Here’s How Persuasive… Everyone Argues. Here’s How Persuasive People Do It Differently.
04/04/18
Unless you have Dalai Lama levels of patience and tolerance or hate confrontation, you probably engage in arguments on a…
Do You Hear What I… Do You Hear What I Hear?
02/19/18
On a recent vacation to Italy, we stayed on the Amalfi Coast in Positano and wanted to take a day…
The Danger of Speaking the… The Danger of Speaking the Same Language
07/05/17
My wife is feeding our 2-year-old son, Jake. I overhear the following conversation: Jake: “Mom, give you carrot.” (Mom takes the…
Technical Professionals Still Need Communication… Technical Professionals Still Need Communication Skills
05/31/17
I recently caught up with a good friend and we began talking about our jobs. When I told him I…
Bringing Your “Genuine Self” to… Bringing Your “Genuine Self” to Every Interaction: Use Your Body Language
01/10/17
Have you ever listened to someone and thought, “something here isn’t right?” Why do some people come across as more…
It’s Not All About You It’s Not All About You
11/03/16
We’re all basically wrapped up in our own stuff. That’s not selfish or Machiavellian; it’s just a fact. Our human…
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Do You Have E-Charisma on… Do You Have E-Charisma on Zoom? Here’s How to Get It
11/29/20
The flair and charm that works for in-person meetings doesn’t come across the same way on a video chat; ‘E-charisma involves a completely different set of skills’ With the rise […]
Presenting Effectively in a Virtual… Presenting Effectively in a Virtual World
03/01/21
All at once last year, the way we interact changed. With the global COVID-19 pandemic came virtual meetings and presentations that forced us to communicate almost exclusively in a new […]
Why Smart People Struggle With… Why Smart People Struggle With Sales
04/15/22
Three common hurdles and how to overcome them If you’re reading this article, there’s a good chance you went to Wharton, so you’re technically savvy, demonstrably smart, and have likely […]
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