The Modern Office Has a… The Modern Office Has a Meeting Inflation Problem. Smart Leaders Are Slowing Down With a 2-Step Fix
08/05/26
You work in a fast-paced environment where the tendency is to equate efficiency with effectiveness. We have all heard the…
Complete Communicator: Artificial Intelligence vs.… Complete Communicator: Artificial Intelligence vs. Genuine Wisdom: Why Lawyers Remain Necessary and Continue to Add Value
11/14/23
AI looms over every conversation these days, equal parts promise and threat. While there is much talk about how chatbots…
Complete Communicator: Help Your New… Complete Communicator: Help Your New Associates Launch Their Careers with Confidence
09/13/23
Law firms are organic entities. They grow, they evolve, they expand their capabilities, and they incorporate and absorb new people.…
The Complete Communicator: Broaching ‘Business’… The Complete Communicator: Broaching ‘Business’ with a Personal Contact
06/21/23
In the Apple TV+ series Severance, the characters’ memories are surgically divided between their work and personal lives. In case that…
Complete Communicator: The Art of… Complete Communicator: The Art of the Client-Focused Conversation
05/10/23
When communicating in a professional setting, a person can only talk about one of three things. They can talk about…
Communications: Tips on Giving Feedback… Communications: Tips on Giving Feedback to Associates
12/14/22
As the year draws to a close, associates will be receiving their annual performance reviews. How they receive that information…
Framing the Conversation Framing the Conversation
10/07/22
Leaders in burgeoning practices have multiple stakeholders to satisfy on a daily basis. Leaders shift their focus constantly from incoming client emails,…
10 Decision-Making Principles That Will… 10 Decision-Making Principles That Will Help You Make Tough Calls
09/23/22
A conversation with the CEO of Meetup reveals perspectives and processes that help make challenging decisions. No matter what role…
How to Communicate Calmly in… How to Communicate Calmly in a Crisis
10/07/21
At the consulting company Exec-Comm, Jay Sullivan specializes in teaching people how to communicate, including in crisis situations. Years working both…