Complete Communicator: Artificial Intelligence vs.… Complete Communicator: Artificial Intelligence vs. Genuine Wisdom: Why Lawyers Remain Necessary and Continue to Add Value
11/14/23
AI looms over every conversation these days, equal parts promise and threat. While there is much talk about how chatbots…
Complete Communicator: Help Your New… Complete Communicator: Help Your New Associates Launch Their Careers with Confidence
09/13/23
Law firms are organic entities. They grow, they evolve, they expand their capabilities, and they incorporate and absorb new people.…
The Complete Communicator: Broaching ‘Business’… The Complete Communicator: Broaching ‘Business’ with a Personal Contact
06/21/23
In the Apple TV+ series Severance, the characters’ memories are surgically divided between their work and personal lives. In case that…
Complete Communicator: The Art of… Complete Communicator: The Art of the Client-Focused Conversation
05/10/23
When communicating in a professional setting, a person can only talk about one of three things. They can talk about…
Communications: Tips on Giving Feedback… Communications: Tips on Giving Feedback to Associates
12/14/22
As the year draws to a close, associates will be receiving their annual performance reviews. How they receive that information…
Framing the Conversation Framing the Conversation
10/07/22
Leaders in burgeoning practices have multiple stakeholders to satisfy on a daily basis. Leaders shift their focus constantly from incoming client emails,…
10 Decision-Making Principles That Will… 10 Decision-Making Principles That Will Help You Make Tough Calls
09/23/22
A conversation with the CEO of Meetup reveals perspectives and processes that help make challenging decisions. No matter what role…
How to Communicate Calmly in… How to Communicate Calmly in a Crisis
10/07/21
At the consulting company Exec-Comm, Jay Sullivan specializes in teaching people how to communicate, including in crisis situations. Years working both…
Learn By Mentoring Others: Lessons… Learn By Mentoring Others: Lessons From The Tokyo Olympics
08/25/21
As events unfolded in Tokyo these past few weeks, we’ve had a chance to watch Olympians demonstrate a level of…
Most Popular
Do You Have E-Charisma on… Do You Have E-Charisma on Zoom? Here’s How to Get It
11/29/20
The flair and charm that works for in-person meetings doesn’t come across the same way on a video chat; ‘E-charisma involves a completely different set of skills’ With the rise […]
Presenting Effectively in a Virtual… Presenting Effectively in a Virtual World
03/01/21
All at once last year, the way we interact changed. With the global COVID-19 pandemic came virtual meetings and presentations that forced us to communicate almost exclusively in a new […]
Why Smart People Struggle With… Why Smart People Struggle With Sales
04/15/22
Three common hurdles and how to overcome them If you’re reading this article, there’s a good chance you went to Wharton, so you’re technically savvy, demonstrably smart, and have likely […]
Simply Said
Selling your Expertise