Complete Communicator: The Art of… Complete Communicator: The Art of the Client-Focused Conversation
05/10/23
When communicating in a professional setting, a person can only talk about one of three things. They can talk about…
Complete Communicator: The Right Answer… Complete Communicator: The Right Answer to: “So, what do you do?”
03/24/23
While many professionals believe the art of communication is to know what to say, the true essence of effective communicating…
Complete Communication: How to Manage… Complete Communication: How to Manage Key Stakeholders
02/14/23
On a good day, running a law firm is a juggling act. On a rough day, it’s a goat rodeo,…
Communications: Tips on Giving Feedback… Communications: Tips on Giving Feedback to Associates
12/14/22
As the year draws to a close, associates will be receiving their annual performance reviews. How they receive that information…
How to Communicate Calmly in… How to Communicate Calmly in a Crisis
10/07/21
At the consulting company Exec-Comm, Jay Sullivan specializes in teaching people how to communicate, including in crisis situations. Years working both…
Learn By Mentoring Others: Lessons… Learn By Mentoring Others: Lessons From The Tokyo Olympics
08/25/21
As events unfolded in Tokyo these past few weeks, we’ve had a chance to watch Olympians demonstrate a level of…
Lead With Authenticity By Staying… Lead With Authenticity By Staying True To Your Principles
08/05/21
Be true to yourself when it's time to lead. When you lead with authenticity, stick to your values and communicate what…
Do You Have E-Charisma on… Do You Have E-Charisma on Zoom? Here’s How to Get It
11/29/20
The flair and charm that works for in-person meetings doesn’t come across the same way on a video chat; ‘E-charisma…
To Call or Email, That… To Call or Email, That is the Question
01/03/20
Sometimes, the medium is the message, and here is help to make the right choice. Communication and collaboration are increasingly…