Replacing “No” with “Whoa.”: Three… Replacing “No” with “Whoa.”: Three Questions to Help Us Avoid Making Assumptions
04/18/24
Being human, we are prone to two behaviors that impact our ability to both think critically and communicate effectively. First,…
The Platinum Rule – Always… The Platinum Rule – Always more Valuable than Gold
03/27/24
The golden rule has lost its shine. Treat others as you would like to be treated is great advice, but…
Complete Communicator: The Art of… Complete Communicator: The Art of the Client-Focused Conversation
05/10/23
When communicating in a professional setting, a person can only talk about one of three things. They can talk about…
Complete Communicator: The Right Answer… Complete Communicator: The Right Answer to: “So, what do you do?”
03/24/23
While many professionals believe the art of communication is to know what to say, the true essence of effective communicating…
Framing the Conversation Framing the Conversation
10/07/22
Leaders in burgeoning practices have multiple stakeholders to satisfy on a daily basis. Leaders shift their focus constantly from incoming client emails,…
10 Decision-Making Principles That Will… 10 Decision-Making Principles That Will Help You Make Tough Calls
09/23/22
A conversation with the CEO of Meetup reveals perspectives and processes that help make challenging decisions. No matter what role…
Why Smart People Struggle With… Why Smart People Struggle With Sales
04/15/22
Three common hurdles and how to overcome them If you’re reading this article, there’s a good chance you went to…
How to Communicate Calmly in… How to Communicate Calmly in a Crisis
10/07/21
At the consulting company Exec-Comm, Jay Sullivan specializes in teaching people how to communicate, including in crisis situations. Years working both…
3 Pointers for Leading Virtual… 3 Pointers for Leading Virtual Training
02/01/21
To set yourself up for success when leading a virtual training session, do your best to replicate how people interact…
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Do You Have E-Charisma on… Do You Have E-Charisma on Zoom? Here’s How to Get It
11/29/20
The flair and charm that works for in-person meetings doesn’t come across the same way on a video chat; ‘E-charisma involves a completely different set of skills’ With the rise […]
Presenting Effectively in a Virtual… Presenting Effectively in a Virtual World
03/01/21
All at once last year, the way we interact changed. With the global COVID-19 pandemic came virtual meetings and presentations that forced us to communicate almost exclusively in a new […]
Why Smart People Struggle With… Why Smart People Struggle With Sales
04/15/22
Three common hurdles and how to overcome them If you’re reading this article, there’s a good chance you went to Wharton, so you’re technically savvy, demonstrably smart, and have likely […]
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