Category Archives: Communication Skills

How Successful Managers Get Through Turbulent Times: 4 Tips To Follow

Managing a team is difficult in the best of times. When you layer on top of the usual demands of life and business, a pandemic and the rising demand to address long-term systemic racial inequalities in society, you stretch your … Continue reading

Posted in Communication Skills, Executive Presence, Leadership Skills, Women in Business, Working Remotely

Build Your Brand for Long-Lasting Success

When you started your career, you probably took on as many opportunities as possible to build your skills and discover your strengths and preferences. As a high-performer, you soon found your sweet spot and started to excel. When you are great at … Continue reading

Posted in Coaching, Communication Skills, Executive Presence, Leadership Skills Tagged , ,

Answering, ‘So, What Do You Do?’

When we meet new people, we’re often faced with the question, “So, what do you do?” Most people respond with what’s printed on their business card. “I’m the Chief Talent Officer at Acme Industries,” or “I’m a Managing Director at … Continue reading

Posted in Coaching, Communication Skills, Life Skills, Meeting Skills

How Do You Inspire And Engage Your Team?

Why do people listen to you? Is it out of obligation? Admiration? Fear? A little bit of everything? As a leader your job is to inspire, mentor, encourage, and continuously develop your team. You want to foster an environment of … Continue reading

Posted in Coaching, Communication Skills, Leadership Skills, Uncategorized

3 Habits That Detract From Your Credibility And How To Avoid Them

Most communication skills are not about “right” and “wrong.” The overall impression you make on others is a combination of many factors, and the frequency of certain behaviors. Here are three language habits that undermine your authority. Qualifying Language Sometimes, … Continue reading

Posted in Coaching, Communication Skills, Leadership Skills, Life Skills, Public Speaking, Writing Skills

Q & A: What To Do When You Don’t Know The Answer

When meeting with a potential client, it is inevitable that questions will come up. But what happens if you don’t know the answer? Or what happens when you’re in a job interview and the interviewer asks a question that you’re … Continue reading

Posted in Coaching, Communication Skills, Meeting Skills, Presentation Skills, Public Speaking, Questions

6 Steps For A Successful Apology

We all make mistakes, and at some point in our careers, we’ll have to apologize to someone. Working remotely makes it more difficult and more important to quickly deliver an apology. Time and distance can damage relationships, while the well-executed … Continue reading

Posted in Communication Skills, Leadership Skills, Life Skills, Meeting Skills

Your Virtual Executive Presence

Executive Presence sets you apart in business, both in person and online. We demonstrate presence through subtle cues – the combination of how you present yourself  and communicate. When working in a virtual world, it’s even harder to demonstrate presence, … Continue reading

Posted in Communication Skills, Exec-Comm Team, Executive Presence, Leadership Skills, Life Skills

Chat, Email, Phone, Or Meet? What’s The Best Option?

Now that we’re all working from home, have you noticed an increase in the use of IM, email, internal chat forums, and project management platforms to collaborate? Some of these tools have become our go-to in business, while meetings seem … Continue reading

Posted in Communication Skills, E-Mails, Leadership Skills, Meeting Skills, Working Remotely

Building Positive Habits For Full-Time Remote Work

“Where did this bowl of ice cream come from?” And other questions that arise when we work from home. Last week, I was on a video call with a client in the UK. I was in my office in New … Continue reading

Posted in Communication Skills, Uncategorized, Working Remotely