Creating Robust Virtual Training Experiences

Recently, I’ve heard many people say “I’ve just got to breathe! Everything is so fast and furious these days.” I know the feeling. For 40 years, our company’s work happened primarily in-person in the classroom, though virtual seminars were not uncommon.

Since the COVID pandemic hit our area, it’s been all virtual all the time, which meant we had to work to convert our training. Interestingly, our sales projections now are higher than before the pandemic hit. What is going on?

We adapted our in-person approach to the virtual classroom using skills-based learning, lots of interaction, and real-world application to help professionals improve their impact as communicators. As we take a breath, I thought it would be useful to share some lessons learned.

Plan your experience

What do you want learners to achieve in the time you have? To refine your objectives, use Bloom’s Taxonomy for levels of understanding and the verbs that specify the goal. For example, if you want your learners to synthesize content, “develop” is one of 30 verbs the taxonomy suggests.

Then, create a timed schedule for each briefing and activity. Some facilitators may find highly detailed schedules helpful for a virtual environment since the time is generally compressed. If you share slides or documents, include modern and simple graphics to illustrate your message. Use font sizes that attendees can read easily (14 and above). If your meeting or training lasts more than a few hours, “chunk up” the experience into more manageable pieces. And don’t forget to take a break! Even five minutes can refresh your group during a 90-minute session.

Prepare for success

Much like you would need to set up a meeting room, set up your virtual room. …Request access to the full article here.


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