Podcast: How to Be Listener Directed

Jay Sullivan, author of Simply Said: Communicating Better at Work and Beyond, spoke with Bill Ringle from My Quest for the Best about what it means to be an effective communicator. Jay and Bill addressed diffusing tense situations, communicating in a way that will engage your listeners, and how to connect better with your audience.

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To read more of Jay’s tips, take a look at his column on Forbes.com.

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