Have you noticed an increase in the use of IM, email, internal chat forums, and project management platforms to collaborate? Some of these tools have become our go-to in business, while meetings seem to be taking a backseat. However, writing is not always the most efficient or effective way to communicate. And, it carries compliance and reputational risks.
If collaboration is the goal, a well-run meeting or a phone call are your best options.
In a meeting, more questions can be asked, and more thoughtful, complete, and candid answers can be shared. Face-to-face meetings can also allow non-verbal cues and tone of voice to enhance and deepen communication.
Unfortunately, meetings have a bad reputation. According to Inc. and Fuze, executives consider more than 67% of meetings a failure.
However, when a meeting is planned with a purposeful, others-focused agenda, attendees become engaged, and it is often the best choice.
If you follow a process to address opportunities or problem-solve and you use strong listening skills to engage attendees, your live and virtual meetings will be seen as a success.
Before you hit send on your next email, consider the purpose of your communication. Reflect on your goal and your content. Are you discussing potentially sensitive topics? Are you short-changing the discussion or missing out on an opportunity to brainstorm? Is everyone in the loop truly contributing? Is it better to stop the IM’ing or emails and schedule a meeting or phone call?
As always, we’re here to help.