Whether you sell widgets, services, ideas or all three, you connect better with you customers or clients when you truly partner with them to solve their problems, rather than just push what you have to offer. Through Exec-Comm’s Consultative Selling Skills seminar, you will learn to listen better to your clients’ needs and concerns so that you can craft solutions that address their objectives.
Objective & Benefits
- Relate and communicate more effectively with clients
- Understand the stages of the consultative sales process
- Build credibility and rapport in initial phone contacts
- Strategize before each meeting for specific objectives and roles
- Use focused listening to uncover needs, issues and opportunities
- Present information effortlessly
- Use the consultative process to position their services as a solution to a prospect’s needs
- Handle difficult questions and objections
- Close the call and establish the desired next steps
Course Details
- 2 day course
- 19 exercises
- 5 meetings
- 5 digital recordings
Any sales professional will benefit from this seminar.
Customizing
All of our seminars can be customized to meet your group size, timeframe and specific training need. Please contact us to discuss your need.
