One theme unites all of our classes. We believe strongly that people are better communicators, and therefore more effective professionals, when they focus less on themselves, and more on the needs of their audience. Participants in our classes learn to adopt this "others focused" approach through skill building exercises, real-world scenarios and targeted feedback. Professionals can then apply this simple concept in many areas of their professional life beyond just the subject matter of the program. By shifting their focus to the needs of others, managers and executives will communicate with more impact and lead with greater confidence.