Every client interaction is an opportunity to gain the client’s faith or lose the business. Successful government professionals understand the importance of putting the client first and customizing every meeting to address their client’s needs. Exec-Comm’s Dynamic Client Meetings seminar prepares executives to plan and participate in meetings that will strengthen client relationships.
T raining Techniques
Participants are digitally recorded in simulated meeting situations and receive instruction via group briefings, coached meetings, and private one-on-one meetings.
Objective & Benefits
- Create a clear agenda in advance for more productive client meetings
- Understand communication styles (theirs and their client’s)
- Increase their professional presence and self-confidence (voice, eye contact, gesturing, body language)
- Improve their listening skills and probe for information
- Present information clearly
- Handle questions and interruptions effectively
Course Details
- 1 day course
- 12 exercises
- 2 meetings
- 2 digital recordings
Anyone who conducts client meetings will benefit from this seminar.
Customizing
All of our seminars can be customized to meet your group size, timeframe and specific training need. Please contact us to discuss your need.
