The seminar focuses on collaborative problem solving, question and answer encounters, and confrontational dialogues. Community Dialoging prepares participants to communicate more effectively in roundtable and one-on-one meetings with citizen groups, neighboring community members, environmentalists, and corporations.
Training Techniques
In a series of skill-building exercises, participants learn many techniques to help them in collaborative-problem solving meetings. After strategizing their approach, they will apply the interactive skills in digitally recorded, coached exercises.
Objective & Benefits
- Listen and respond more productively to the concerns of community members
- Present business plans and activities in a simplified manner
- Manage the problem?solving process
- Understand their personal communication style and the style of others
- Handle confrontational dialogues with empathy
- Effectively discuss risk communication issues, when appropriate
Course Details
- 2 day course
- 13 exercises
- 4 digital recordings
Government employees or spokespeople who must communicate with the community will benefit from this seminar.
Customizing
All of our seminars can be customized to meet your group size, timeframe and specific training need. Please contact us to discuss your need.