Exec|CommLLC
28 West 44th Street
Suite 1211
New York, NY 10036
phone: 800.394.1700 info@exec-comm.com
Communicating for Better Results
Overview:
Communicating for Better Results prepares individuals to communicate more effectively in their one-to-one problem-solving, conflict-resolution and performance feedback meetings.
Objectives- participants learn to:
Increase confidence and competence in communicating effective, direct, constructive messages.
Understand personal communication style strengths and blind spots.
Communicate with a more effective manner.
Use focused listening to open the lines of communication.
Use problem-solving formats to stay on course.
Strategize alternative approaches for individual employees.
Appropriately handle hostile or emotional confrontations.
Develop more productive work relationships with their colleagues.